About these terms

These terms apply when you use sufiworldexports.com, send us a requirement or a message, apply to be a manufacturer, or use the manufacturer portal. By using the site or sending us a requirement, you accept them. If you do not agree, please do not use the site.

An order has its own written terms, in the offer you accept (see "Enquiries, offers and orders" below). If those differ from these terms, the offer applies to that order.

Who we are and what we do

Sufi World Exports is a sourcing and export partner for international buyers, based in Indore, Madhya Pradesh, India. In these terms, "we" and "us" mean Sufi World Exports.

We work from the buyer's requirement. We select and compare approved Indian manufacturers and send the buyer one clear offer. Sufi World Exports is the exporter and seller: the buyer deals only with us, and we do not name manufacturers to buyers. Our involvement ends at dispatch at the port or airport in India, unless the written offer says otherwise.

Using the website

You may use the site to learn about our services, send a requirement, contact us, or, if you are a manufacturer, apply to work with us. You must be at least 18 and acting for a business.

Enquiries, offers and orders

Sending a requirement

Sending a requirement is free and needs no account. It does not create a contract, and it does not oblige you to buy or us to quote. We may decline a requirement, for example if the product is not legally made and exportable from India, or if we cannot source it responsibly.

Our offer is only as good as the brief, so please give accurate and complete information.

Our offer

We send one offer for your product, quantity and destination. We do not publish prices. An offer states its price, minimum order quantity, lead time and terms, and how long it stays valid. We confirm any cost that applies before it is incurred, such as sample charges or inspection costs.

Placing an order

An order exists only when you accept our written offer in the way the offer describes and we confirm it in writing. From then on, the offer and any proforma invoice we issue set the commercial terms for that order, including price, payment terms, quantity, delivery term and timeline. Nothing is agreed with a manufacturer on your behalf until you have approved the final offer.

Samples and inspection

Where your product needs a sample, the sample you approve becomes the reference for your order. Inspections are arranged at the stages your order needs, and their cost is agreed with you before we book them. An inspection report records what the inspector found at the time of the visit.

Your responsibilities as a buyer

You are responsible for the import rules, duties, taxes, licences and permits of your destination country, and for clearing the goods there, unless the written offer says we will do so. We may refuse or cancel an order where the law requires it, including under sanctions and export controls.

Manufacturers

  • Applying is free. Applying and being reviewed costs you nothing. Our team reviews every application personally. Approval is not guaranteed, and being approved does not promise you any orders.
  • Invitations. When a buyer's requirement matches your categories, we may invite you to quote. We do not publish your company profile for buyers to browse.
  • Your information. You must give accurate information, keep it up to date, and have the right to supply the products you offer.
  • Quotations. A quotation you submit through the portal is your offer to supply on the terms you state, valid until the date you give. If it expires, we may ask you to reconfirm your price and terms before any award.
  • Working through us. While an order is in progress, we manage the buyer relationship. Please send anything for the buyer through us.
  • Commercial terms. If you receive an order through us, our commercial terms are agreed separately and explained clearly before you commit to anything.

Accounts

If you have a manufacturer portal account, keep your password confidential and tell us at once if you think someone else has used it. You are responsible for what happens under your account. Each account is for one company. We may suspend an account that is misused.

Acceptable use

Do not use the site to:

  • break the law or help anyone else to;
  • give false information or pretend to be someone else;
  • send spam, or use bots, scraping or automated tools to submit forms or collect content;
  • upload files that contain malware, or material you have no right to send;
  • try to reach other users' data, or to disrupt or weaken the security of the site.

Your content

You keep ownership of the drawings, specifications, photographs, documents and other material you send us. You give us permission to use it, and to share it with the approved manufacturers and partners who need it, to review your requirement, obtain offers and carry out your order. You confirm that you have the right to send it and that it does not infringe anyone else's rights. We handle it as described in our Privacy Policy.

Our content

The text, design, logo, guides and images on this site belong to us or are used with permission. You may read and print pages for your own business use. Please do not copy, republish or sell them without our written permission.

Information and guides

Our guides and the information on this site are general and are meant to help you get started. They are not legal, customs, tax or other professional advice. Products, lead times and regulations change, so check what applies to your own order.

Disclaimers

The site is provided as it is. We try to keep it accurate and available, but we do not promise that it is free of errors or always available. Links to other websites are there for convenience, and we are not responsible for what is on them.

Limits on our liability

Nothing in these terms limits liability that the law does not allow to be limited, including liability for fraud, or for death or personal injury caused by negligence.

Subject to that, and to the terms of any offer you have accepted:

  • we are not liable for indirect or consequential loss, or for loss of profit, business or goodwill, arising from your use of the site or from an enquiry;
  • for an order, our total liability for a claim is limited to the amount you paid us for the order that the claim relates to;
  • we are not responsible for the acts or omissions of carriers, customs and other authorities, or others outside our control.

Events outside our control

We are not responsible for delay or failure caused by events beyond our reasonable control, such as natural disasters, strikes, port or airline disruption, government action, war, or failures of power or the internet. We will tell you promptly and work to limit the effect on your order.

Suspending access and ending these terms

We may suspend or end your access to the site or the portal, or decline a requirement, if you break these terms or the law, or if we reasonably believe your use puts the site, other users or us at risk. You can stop using the site at any time. Parts of these terms that are meant to continue, such as those on your content, our liability and governing law, continue after that.

Privacy

How we collect, use and protect personal information is explained in our Privacy Policy.

Changes to these terms

We may update these terms from time to time. The date at the top shows when they last changed, and the new version applies from the date it is posted. If you keep using the site after that, you accept the change. An offer you have already accepted is not affected.

Governing law and disputes

These terms are governed by the laws of India. If a dispute comes up, please contact us first so that we can try to resolve it. If we cannot, the courts at Indore, Madhya Pradesh, India have exclusive jurisdiction, unless the law of your country gives you the right to bring a claim elsewhere.

Contact us